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SumUp Review – Credit Card Reader & App

POS machines and card readers are now a must in every business. With the advent and widespread use of the internet, almost all payments are now made using plastic money or credit cards. There are other modes of payments as well such as prepaid wallets among other means but cards and card readers never run out of fashion. All these card payments need a terminal or a physical device where the card can be inserted or touched in order for the card details to be read. 

As such, all businesses big or small need a credit card reader as a POS terminal to read and accept the card payments. This need for POS credit card readers have been long analyzed by many manufacturers and off late there have been many POS machine and card reader manufacturers who are trying to sell their products. The market of card readers has become pretty competitive as well. One such credit card reader that has been at the receiving end of positive reviews and customer accolades is – SumUp Credit Card Reader. In this piece, we will review the SumUp Range of Credit Card Readers and highlight the key features and products so that you can make a purchase decision.

Sumup is a payment processing company that offers a range of services to businesses, including payment acceptance options, point-of-sale systems, and a mobile app and online dashboard for managing transactions. In this review article, we’ll take a closer look at Sumup’s services and customer reviews, compare it to its competitors, and weigh the pros and cons of using Sumup for your business.

How do SumUp Card Readers work?

Let us begin with the working of the SumUp Card Readers review.

The process of making payments from this card is pretty straight forward. These card readers are simply the terminals through which your card is connected to the internet so that the information in the card can be accessed and used. Once the products are added and the customer is ready to pay you can tap “Charge”. The charged amount is then sent to the card reader provided the card reader is connected to the network and nearby. When that happens the card reader screen lights up prompting to enter the card details. 

Once the card is tapped or swiped and the payment goes through, a text or an email receipt is then sent to the customer. The minimum payment amount on a card is 1 GBP and an amount of 30 GBP can be processed with contactless cards without any PIN. SumUp card readers initiate the payments to your bank and credit card providers although it does take a couple of days or more to clear your bank. 

SumUp Credit Card Reader Review

The SumUp range of card readers comes in two variants – the SumUp Air and the SumUp 3G. The 3G version comes with a sim card inbuilt in the reader with unlimited data which implies you would not need to connect your card reader to mobile internet or a wifi network for it to connect to the internet, unlike the SumUp Air version. 

Comparing SumUp Air with SumUp 3G, the specs of both can be listed as under.

1. Device Requirement – SumUp Air cannot work without a Tab/Phone, SumUp 3G can work without a Phone or a Tablet

2. Network – SumUp Air is a little advanced in Network Compatibility and is compatible with Wifi, 3G, and 4G whereas SumUp 3G is compatible with GPRS, EDGE, and 3G.

3. Size – SumUp Air Size – 84 x 84 x 23 mm, SumUp 3G – 133 x 71 x 19 mm.

4. Integration – SumUp Air is compatible and integrates with SumUp App along with certain other POS software. SumUp 3G is compatible with only the SumUp app.

5. Receipt Printing – SumUp Air is compatible with printers from Star Micronics. SumUp 3G prints via SumUp 3G.

Out of the two, the SumUp Air is a clear winner of the two. While SumUp 3G is a standalone solution, SumUp Air needs additional devices to function. Moreover, the SumUp Air is compatible with some other third-party POS software which is not true in the case of SumUp 3G. 

Now that we have seen the specs of the two card readers, let us look at the key features of the SumUp Card Reader

Key SumUp Features Explained

The SumUp card reader has the following features that can be listed.

1. Fixed & Affordable transaction rates

The SumUp card reader does not charge any additional processing charges or monthly fees. It simply charges 1.69% per transaction. There are no minimum sales volumes required.

2. Tamper proof

They are tamper-proof for enhanced security. This means that these readers switch off automatically if someone tries to play around with the technology.

3. Looks Good

These POS card readers look very stylish and add an element of class to your business image. Making payments through a premium-looking machine creates an impression that the payments will be securely done which is good for the business’s positive image.

4. Attractive Dashboard

The SumUp card reader provides for a highly intuitive and user-friendly dashboard that comes quite handy in making a lot of modifications and settings possible. 

5. Easy Support and Customer Service

The support section has enough to answer all major questions. But in case you did not find an answer to any question they have a customer service team that is available the whole week – on weekdays between 8 am to 7 pm and on weekends between 8 am to 5 pm. They are the only ones out there to be there for you the whole week. 

With all that and much more to offer, the SumUp Card readers emerge as winners in the market in a lot of ways. 

Final Verdict

In this SumUp Review, we find that the SumUp card readers could be a good bet if you are running a business and if you are looking for an affordable POS payment solution. Affordability is the most important aspect when it comes to investing in any such solution and from what we observe, there is no other solution more affordable than this one.

The company also stands out in terms of their customer service and user reviews. On the Trustpilot UK website, the company has got a rating of 4.5 out of 5 which should be convincing enough to make a purchase decision. Make use of this review and you should be able to make a decision that is fruitful for you and your business.

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